ABOUT US
We are Computer Specialists in dealing with all types of computer problems.
Rayleigh Computer Shop is a popular Computer Shop in the Rayleigh, Essex area we have been in business for over 26 years, providing home customers with all their computer needs.
We provide an unparalleled selection of the very best products, a comfortable shopping experience and with exceptional customer service we believe customer satisfaction is essential that’s why we’re here to handle any issues or queries you may have, and ensure you get the most out of your purchase and shopping experience. We make sure to provide you with the best products, every time. That’s why we partner with the most renowned manufacturers to ensure your satisfaction.
Our experienced Computer technicians are on hand to assist you with your current system to providing you with the latest PC systems and Laptops.
We don't talk computer jargon or make you feel uncomfortable when you ask questions, we just give you free honest advice! Give us a call today and see if we can help.
C. Wardell
November 2024
Excellent service.
M. Hughes
November 2024
Great no nonsense service.
G. Worters
November 2024
Would highly recommend this place for your pc needs, very honest and very fairly priced services. Fixed my son’s NZXT PC very quickly and even gave it a clean. Thanks guys!
D. Critchell
October 2024
I took in my old laptop to be told what I already suspected. There was no hard sell for a new one but recommendation on what would be suitable for my needs. I did purchase one and they carried out the full transfer of all the data etc ( charge applied). I was more than happy with their service and approach to a non computer literate individual. I would fully recommend and look forward to using them for future servicing and security upgrades.
A. Gooch
October 2024
5 Stars
C. French
October 2024
Always fast service. Always very polite and helpful. Thank you Mark and John.
V. Clarke
October 2024
very friendly and helpful.
I. Flint
October 2024
Quick,efficient friendly sevice.
T. Swift
October 2024
I have been using RCS for some years now for repairs, new computer purchases and servicing. They always provide a first class service, giving helpful advice to someone not too well up with modern technology. I would thoroughly recommend them.
J. Millership
October 2024
Very helpful. Really know their stuff. Helped me buy the correct PSU and helped me with some queries about processors and GPUs. Will shop in here every time from now on.
J. Anderson
October 2024
Best Computer shop I have ever been to. Mark has built me a brilliant machine and I can't thank him enough and his aftersales are also five star!!!!
C. Ray
October 2024
Great service and terrific prices 👍👍👍
J. Thring
October 2024
Very friendly and helpful especially to someone like me who is not very tech savvy. Always good service as well.
D. Lock
October 2024
Excellent Service with friendly and knowledgeable staff.
R. Parry
October 2024
good service as usual!
E. Byford
October 2024
Excellent service from Rayleigh Computer shop.
D. Standing
October 2024
Mark and John provide a first class service.
M. Walpole
October 2024
Had a great experience buying my first pc mark was very knowledgeable,the customer service was great.
B. Killick
October 2024
The annual health check was carried out with the usual expediency, care and consideration. Mark, in addition solved a couple of issues for me. All were completed on time and within the usual price. Thanks again Mark.
D. Day
October 2024
Always great and friendly service, you can trust their advice.
A. Druce
October 2024
Just bought a new laptop as our old one had got to the stage of…turn it on, put kettle on, make tea, drink tea then maybe it had opened. Excellent service, transferred all our data from the old machine (which must have been a challenge 😬). Great service would highly recommend. Now need to get into the habit of making tea before we turn laptop on.
A. Hartopp
October 2024
Fast and cheap repair. Great customer service.
A. Sugg
October 2024
Dropped the PC in at 09.00 for its annual service-received a call at 11.30 saying it was ready for collection. Great customer service!
G. Dale
October 2024
Absolutely first class service and advice. Mark and John continue to provide a first class service that I have enjoyed over many years.
M. Rice
October 2024
Absolutely brilliant! Rayleigh Computer Shop has taken care of my laptop for several years now even though I have now moved 2 counties away, and I can't fault them at all. Always helpful when I ring up because I can't do something or other on it. Just glad they can do mine remotely otherwise I'd be lost. Thank you guys.
M. Walters
October 2024
BEEN WITH MARK & JOHN FOR 12 YEARS, ALWAYS FIRST CLASS CUSTOMER CARE, LOYALTY GOES BOTH WAYS, LATELY WITH A TECH PROBLEM SERVICE HAS BEEN ABOVE & BEYOND, THANKS LADS.
L. Weston
September 2024
Great service, they have looked after my laptops for quite a few years now.
J. Larcombe
September 2024
5 Stars
J. Goldhawk
September 2024
Excellent service as always.
L. Mahoney
September 2024
Would definitely recommend RCS, extremely helpful and friendly, I wouldn't hesitate to ask them anything. Thank you.
V. Wallace
September 2024
I have always taken my laptop into this shop for any problems I was having. I have always found them very helpful and last week I bought a new laptop. They transferred all the data from old to new and set it up for me so I came home and just turned it on and everything was there.I would always recommend this shop.
C. Mallard
September 2024
I rely on RCS to help me when I have a problem with my computers, they are very knowledgeable and helpful. I get them serviced there annually. I have been using their services for about 5 years now and have just bought a new computer from them. Thumbs up from me.
K. Newbon
September 2024
5 Stars
L. Weston
September 2024
Great service, quick and always there if you need help or advice.
C. Webster
September 2024
I have used this company for quite a few years now and the service is excellent.
T. O'Shea
September 2024
Great service as always from John and Mark. Have used them for over 20yrs now and would highly recommend.
C. Black
September 2024
Great customer service as always. Well done guys.
J. Davey
September 2024
Fast and friendly service as always. Brought my laptop in for its annual service on Monday morning and received a text to say it was ready for collection on the following day.
D. Dunsdon
September 2024
Very helpful with my new pc purchase, will definitely use again.
M. Davies
August 2024
First class service, very quick not only dealt with my issues but also some i was not even aware of.
D. Brown
August 2024
Always helpful, would recommend especially to old fashioned people like me who feel a bit lost with all this technology.
M. Spittles
August 2024
first class service as always.
S. Bundfuss
August 2024
I have been going to this shop for the last 5 years, always happy with the service I receive, excellent and very helpful, would recommend this shop.
A. Turner
August 2024
Always happy to use Rayleigh computer shop. Great service and very fair on price.
D. Hand
August 2024
5 Stars
T. Hillis
July 2024
Been a customer-[PEST] for some years & always found both John & Mark extremely patient [ I'm only a spit away from 90] totally lost with technology so having them in the vicinity is a real bonus.
C. Thorne
July 2024
5 Stars
J. Kemp
July 2024
I have been a customer of the Rayleigh Computer Shop for many years now. Mark and John's knowledge, fast turnaround when servicing my computers, and for even the smallest customer services enquires, they are second to none. They are always there to help, which is good when you are really not technically minded! We are so lucky to have them. Thanks guys.
P. Miller
July 2024
Have used Rayleigh Computer Shop for quite a few years. Great service, very quick. Highly recommend.
G. Grove
July 2024
Highly recommended! Great stock of funky illuminated gaming computer cases. Expert help, friendly service. Great shop to look around for inspiration for your next project!
P. Haworth
July 2024
Great service as always, a very happy customer.
B. Robins
July 2024
Very friendly,efficient, amazing service and advice will be using them in the future 👏
M. Lee
July 2024
Great prompt service. Thank you.
P. Utting
July 2024
Very helpful, and friendly.
E. Smith
July 2024
As always great service for an oldie.
P. Barnes
June 2024
You are the most helpfull and friendly peaple I have ever come across and more than that do you both know your business, and for any doubters the answer is yes yes yes.
A. Norris
June 2024
I have been using RCS for a few years now. I always have my annual health check done. I've bought a new laptop from there and the ink for my printer. The guys are always very helpful and prices are very competitive.
H. Moore
June 2024
Thank you for a very friendly and professional service to my pc. You are always very helpful and a very prompt service. Thoroughly recommend RCS!
B. Oliver
June 2024
I always get first class service.
P. Summerhayes
June 2024
Excellent service and always ready to help.
P. Thompson
June 2024
Mark and John, are really helpful and always willing to help to keep the IT costs as low as posssible, They are very knowledgeable and always have the most up to date IT equipment.
S. Howlin
June 2024
Wonderful sevice and so helpful.Nothing is too much trouble. And very reasonable prices.
V. Amor
June 2024
Excellent and speedy service.
H. Lincoln
June 2024
If, like me, you are of a generation that isn't all that comfortable with technology; then Rayleigh computer Shop is the place to get help and advice. They always have an answer and seem to be able to solve any issue, large or small with the added benefit of making you feel more capable than you think you might be! I would thoroughly recommend them for all your computer needs no matter what you understanding or ability.
T. Cullen
June 2024
I have bought and had laptops serviced from RCS for many years. They have never failed to provide excellent service.
M. Howard
June 2024
Great service always helpful be with you all the way.
A. Govier
May 2024
Excellent service as always.
D. Cross
May 2024
Very swift and efficient service.
R. Headlam
May 2024
Always get good service and helpful information from staff here.
J. Hill
May 2024
Always helpful.
J. Pittock
May 2024
5 Stars
P. Perry
May 2024
First class, knowledgeable, professional, friendly service when buying or after sales service. Many thanks.
C. Roberts
May 2024
5 Stars
V. Hardingham
May 2024
So helpful - great customer service.
T. Garrard
April 2024
Always helpful
Friendly, knowledgeable service.
S. Hawkins
April 2024
My laptop went in for the annual health check and Norton update. Great service as ever and some new software and updates on the laptop. Thank you.
G. Gorham
April 2024
Friendly reliable service as before.
P. M
April 2024
Absolutely excellent as always. A super-fast, fuss free service. Most highly recommended. Thank you very much indeed.
H. Baker
April 2024
I brought my laptop at RCS last year and have been really pleased with it - it does everything I need! I have also been impressed with the laptop servicing offer - a service and annual Norton costs the same as for me to buy Norton directly, and the service should improve the longevity of my laptop. I use it everyday and so was wary as to when to book it in for a service - but no need, just drop it off and they'll get in done within 24 hours. All very easy and pain-free! Highly recommended!
R. Love
April 2024
Leave Your Comments: So nice to have someone who listens to problems and sorts them out cheerfully and promptly.
W. Norris
April 2024
Wonderfully friendly helpful expertise, it`s so good to be able to support local business.
C. Green
April 2024
Lap top problem sorted in no time excellent, thank you.
S. Charlton
April 2024
Always so friendly and helpful. Highly recommended.
H. Close
March 2024
Have been a customer for many years. Never disappointed with the service provided. Very professional advice and help always available. Highly recommended.
D. Hunter
March 2024
Great team, always welcoming and helpful.
A. Ball
March 2024
5 Stars
T. Adger
March 2024
5 Stars
S. Harvey
March 2024
Have visited many times and the guys are always very helpful and friendly. Also very knowledgeable.
T. Edney
February 2024
Great service as usual.
G. Neale
February 2024
Mark & John have looked after my wife and I for many years. We have always had 5 star service from them both.
S. Ebbs
February 2024
Prompt and efficient. Thanks.
B. Cooper
February 2024
Excellent service particularly for customers with very rudimentary technical knowledge.
M. Tuff
February 2024
Great service from local friendly guys.
K. Argent
February 2024
Excellent service as always from RCS.
R. Beard
February 2024
Very professional turn round never an issue with questions very satisfied with service. Thank you
F. Aylard
February 2024
Always there, always prompt, everything always .K., keep up the good work.
O. Dale
February 2024
Excellent service, patient and understanding.
D. Fairbank
February 2024
Excellent service as always at very competitive prices.
J. Stewart
February 2024
5 Stars
C. Beale
February 2024
Exerlance service as usual.
J. Amos
January 2024
The RCS has everything an amateur IT person needs. Excellent interpersonal skills, patient with the 'not so young' and being local, very accessible. Good value too!
M. Gibbs
January 2024
You are both always friendly helpful and efficient.
L. Gant
January 2024
I have being going to Rayleigh computer shop for some & have always been very happy l have received friendly service l would highly recommend them.
G. Johnson
January 2024
Friendly, knowledgeable staff. Highly recommended.
A. Cole
January 2024
very good survice.
L. Wright
January 2024
Been using this shop for years always friendly reliable excellent service.
G. Sutherland
January 2024
Very helpful and friendly service.As someone who is computer illiterate about computers but has to use them in this day and age Mark and John are very understanding.Have used them for years for buying,serviceing,and health checking our laptop.
B. Newman
January 2024
Good quick friendly service.
J. Maxwell
January 2024
Service to our computer carried out quickly and efficiently.
T. Cook
January 2024
The repair was worth every penny spent on it. The laptop is now performing as it should. Thank you.
M. Clarke
January 2024
great service as always.
C. Jones
January 2024
Mark and John are expert and knowledgeable staff who were able to solve the problem on my laptop and I would have no problem in recommending them to my friends.
J. Butcher
January 2024
John and Mark sorted out our laptops in a very timely and professional manner, great service, thanks so much.
B. Bishop
January 2024
A very efficient service!
K. Woodgate
January 2024
First class service from a local business. Friendly, knowledgable, and reliable. Why would you go anywhere else?!
J. Kain
January 2024
Health checks carried out on lap top and maim computer. All done very efficiently and staff very helpful and friendly. Would recommend to anybody.
W. Edwards
January 2024
Excellent efficient friendly service every time.
C. Pointing
January 2024
A great team,very efficient and helpful. Quick turn around on services and repairs.
P. Berry
January 2024
5 Stars
A. Heasman
January 2024
Had to get a new laptop so went into Rayleigh Computer Shop. Mark could not have been more helpful in helping me chose a new one and also getting me set up (as I'm not very tech savvy). Thanks Mark. Would highly recommend this shop.
C. Dukeson
January 2024
There staff are always friendly and helpful.
T. Scourfield
January 2024
5 Stars
N. Yianni
December 2023
Absolutely chuffed to find this shop, the owner John was a treat to deal with, so honest and knowledgeable!!! 5 stars all day long!
G. Quantrill
December 2023
5 Stars
D. McIver
December 2023
Since first being recommended to RCS I've never looked back. John & Mark are always polite, friendly and very helpful. Nothing is ever too much trouble for them and they go out of their way to help. Extremely knowledgeable and not even my screen reader software has phased them! I would highly recommend them as a first port of call with any computer purchases or problems and they'll be getting my business for as long as they are around. Thanks guys!
V. Batson
December 2023
Very helpful with all my com promblems nothing too much trouble.
B. Keech
December 2023
Efficient, reliable and friendly service.
A. Gooch
December 2023
Thank you for my new computer system. All I had to do was connect it , everything else has been transferred from my old system for me by Mark. Have used Rayleigh Computers for many years and wouldn't go anywhere else. Lovely to have support when you need it.
F. Gulley
December 2023
I couldn’t have received better care and attention and value for money when replacing my old laptop recently. Not being technologically very able the ready and friendly support I received was invaluable. The owners of Rayleigh Computers are second to none in service and friendliness.
H. Flynn
November 2023
I have been a customer for many years and would recommend Rayleigh Computer Shop.
J. Burks
November 2023
Helped me get back on track very helpful service.
K. Passingham
November 2023
Excellent personal service throughout.
J. Stone
November 2023
Very helpful guys.
B. Smith
November 2023
Quick friendly service as always.
C. French
November 2023
Excellent service. Both Mark and John are very helpful and polite. Service with a smile and very efficienty helpful.
M. Leslie
November 2023
Excellent 10 out of 10.
D. Standing
November 2023
Excellent Service and advice.
C. Wardell
November 2023
Excellent service. Mark was very helpful and didn’t make me feel silly.
V. Foley
November 2023
They always help when my printer won’t work.
J. Pettitt
October 2023
My girlfriend got an excellent new pc from these guys, and I got an even better one! Great service and value.
G. Allason
October 2023
Great service seamless transition from old to new .. all round excellent
P. Henlen
October 2023
Excellent service as usual and competitively priced too.
E. Hodson
October 2023
Two great blokes doing a great job.
M. Rice
October 2023
I've been purchasing my laptops from here for several years. Even though I have moved out of the area to Norfolk, they are still sorting any problems I have and also updating my security each year. So glad I can still ask them for help living so far away. Thank you.
D. Hillier
October 2023
I've bought my laptops and had them serviced by Rayleigh Computer shop for many years and always received an excellent service. Competent, knowledgeable friendly and quick. I'd thoroughly recommend RCS to anyone.
A. Shelley
October 2023
Excellent service. Competitive prices. But, great service.
G. Paddon
October 2023
Always very helpful
A. Sugg
October 2023
Excellent service from two highly knowable chaps. We travel to them from Suffolk, that says it all!
D. Heard
October 2023
Needed a new laptop & having used RCS in the past was more than happy to purchase this from them. Very helpful man (Think it was John) set up new laptop & transfered everything from my old (still working but painfully slow) machine, keeping the layout etc exactly the same. New laptop is faster than the speed of light so very happy customer.)
J. Davey
October 2023
Very helpful staff and very prompt service. First class.
T. Ellis
October 2023
My annual health check resulted in some strange happenings with Excel performance. These were, however, quickly resolved with remote access and all is now well.
D. Briant
October 2023
5 Stars
G. Barrett
October 2023
Health check carried out efficiently
J.K
October 2023
I found The Rayleigh Computer Shop on google when i was searching for a new gaming PC. I have to say the service was excellent, Mark was friendly and gave me some great advice and info.
Would definatley recommend!
Thanks Mark!
M. Abbott
October 2023
I have entrusted my computer servicing and sercurity to Mark & John for over ten years. Never let me down and happy to help with any tech problems. Not sure how I would cope without them.
H. Pratten
September 2023
Always so helpful & the best service for computers. Do not go elsewhere, this is the best!
C. Gilbert
September 2023
Excellent service and advice.
D. Green
September 2023
First class service repairing PC's . Always Friendly and give great advice on anything to do with Computer's.
R. Woods
September 2023
Unfailingly excellent advice and service - nothing is too much trouble. Always very polite and understanding. Thank you.
T. Joyce
September 2023
5 Stars
S. Gibson
September 2023
Always friendly and helpful without making me feel like an idiot. My computer is serviced and updated annually and has been for over five years now........wouldn't use anywhere else.
KeithM-93
September 2023
Took in a very weary old computer which wouldn't boot and later the same day walked out with a refurbed and updates done with all my 'stuff' on it. Great Service
P. Allen
September 2023
Very helpful and professional. Very patient when dealing with computer literate customer.
K. Newbon
September 2023
Helpful and efficient.
J. Jones
September 2023
Very helpful, knowledgeable and friendly staff.
C. Mallard
September 2023
I find them efficient, helpful and reliable. I know if I have any problems they would solve them for me.
D. Saunders
September 2023
Just had first service and good to know all is well.
T. Maton
September 2023
Always so helpful in the shop (even though I’m a complete techno phone). Purchased my laptop here a year ago and just had its annual service. Gives me peace of mind to know my laptop is working well. Definitely would and have recommended them to friends.
J. Clare
September 2023
professional, helpful and very polite. Excellent service
M. Pearson
August 2023
Always helpful reliable and local.
C. Panrucker
August 2023
Good Service and friendly staff.
M. Smith
August 2023
5 Stars
P. Lushey
August 2023
John and Mark always provide a good service.I would have no hesitation in recommending them to my family and friends.
G. Findlay
August 2023
5 Stars
M. Spittles
August 2023
First class service as always.
J. Parminter
August 2023
Extremely helpful.
C. McWilliams
August 2023
Very reliable.
S. Miller
August 2023
Have used Rayleigh Computer Shop for quite a few years.
Great service, very quick. Highly recommend.
D. Esgrove
August 2023
Excellent service from John I highly recommend this store, he knows what he is doing and continued to persevere when the job got difficult, very impressed thankyou.
D. Day
August 2023
Excellent shop, always great professional service.
J. Kemp
August 2023
5 Stars
D. Hayton
August 2023
5 Stars
C. Thorne
August 2023
5 Stars
T. Thomas
August 2023
I am not very knowledgeable about computers just the basics. I bought a desktop a few years ago and now just bought a laptop both from Rayleigh Computer shop. I find the staff friendly and knowledgeable. They were able to advise but didn't try to sell me more than I needed. They also do repairs etc. I would definitely recommend them to anyone.
M. Howard
July 2023
Excellent so helpful patience with any of your problems been a customer for many years.
S. Taylor
July 2023
5 Stars
M. Winslow
July 2023
I can thoroughly recommend Rayleigh Computer Shop. We have been using them for a number of years now for servicing our PC/anti virus etc. With John and Mark’s assistance they have set us up with a new PC, screen etc, transferred every from our old PC and bent over backwards to help with a few teething problems that us ‘golden oldies’ needed assistance with.
E. Streeter
July 2023
Excellent service as usual.
D. Kemp
July 2023
5 Stars
P. Haworth
July 2023
Always excellent service from friendly helpful staff 10/10.
S. Eley
July 2023
I have known Mark for many years now and always happy to leave my computer with him or John for the day for health checks and problem solving. Great shop as well with plenty of good products to buy.
M. Lee
July 2023
5 Stars
J. Metcalfe
July 2023
Always listens to what you want, no hard sell.
M. Palmer
July 2023
5 Stars
D. Perkins
June 2023
Well done Boys. Keep up the good work.
T. Cullen
June 2023
I have used RCS for a number of years. Always good service and advise.
H. Levy
June 2023
RCS are always helpful, patient and very professional however large or small a problem I may have. Very happy.
T. Edney
June 2023
Great help and service as usual.
B. Fraser
June 2023
Always there for customers . People you can rely on to do things properly. Thank you guys .
D. Hollamby
June 2023
Always professional in appearance and service.
B. French
June 2023
What impresses me is that you both go that that extra mile in helping those whose knowledge of IT is a little rusty, and for than I thank you. Always polite and willing to help regardless of the problem. Long may you run your business for the community for another 25 years.
W. G
June 2023
Friendly staff, competitively priced and excellent technical knowledge.
G. Callaghan
June 2023
So pleased to find this shop, really please with the level of service and help offered, nothing was to much trouble. Would strongly recommend this business to anyone.
J. Noble
June 2023
Mark is so helpful, I never feel silly asking about any queries I have with my laptop, nothing is ever a problem for them. I highly recomend Rayleigh Computer Shop.
C. Heasman
June 2023
Great customer service and always helpful!
E. Wilson
June 2023
The usual high standard of service, you can expect from RCS.
J. Carr
June 2023
Always friendly with sound support and advice.
P. Field
May 2023
I count myself as pretty computer savvy when fixing problems with my pc, but after struggling to fix a non bootable windows, I dropped into Rayleigh Computer Shop totally off the cuff with no warning or phone call to say I was coming. I explained the problem to John, and he got onto it right away. The PC was fixed, cleaned and had a health check. He also re organised the folders and added a few programmes to monitor the temperature and health of the pc, and also some advice on how I could improve it. The pc was picked up the same day, and its flying !!!. Nothing seems too much trouble. Great friendly, and ethusiastic service. To say I am pleased is an understatement. Would not hesitate to use again. Thanks, from a very satisfied Customer. Paul
R. Wilkinson
May 2023
Excellent experience. Very happy with service.
J. Price
May 2023
I have been using RCS for years and they are always very reliable and helpful!
R. Reade
May 2023
5 Stars
R. Matthews
May 2023
Speedy dependable expert service
D. Wells
May 2023
Very good service always helpful
T. Izod
May 2023
As usual you were very helpful and a pleasure to deal with.
E. Gadget
May 2023
Most accommodating, efficient and knowledgeable. Always ready to help and have been over many years. Most thoroughly recommended, you will not be disappointed.
S. Desmond
May 2023
Very happy with the quick efficient service I have received.
C. Stringer
May 2023
good polite efficient fast turn round.
S. Hawkins
May 2023
Time for annual health check - all goo as ever. Transferred photos from an external hard drive that had stopped responding, to a new one.
W. Norris
May 2023
Friendly and excellent service and advice. I thouroughly recommend them.
J. Bowen
May 2023
: I was delighted to find out that Rayleigh Computer Shop have just celebrated 25 years in business. I'm not sure that I've been using them for all of those 25 years but I've certainly used them for many years, mostly for the annual PC health check which they carry out efficiently and speedily. Mark and John are both friendly and willingly provide sound advice.
R. Love
May 2023
Have been using RCS for ages - its our local shop and the service is always spot on.Just had a service which was painless as usual and the 25th Annversary cakes went down well.
B. Moore
May 2023
As always, fast, friendly and efficient service
K. Hardingham
May 2023
Excellent service and support.
Thank you.
J. Ford
Apr 2023
We have been bringing our computer to you for many years and have always received a wonderful service and will continue to do so. Even thru lockdown you were always very helpful. Thank you
P. Bunn
Apr 2023
5 Stars
S. Radley
Apr 2023
Sorted out my problems very quickly, my computer came up with machine error. problem fixed in 2 days machine ,at the moment is still functioning well. very polite and understanding guy, felt very comfortable when talking to john putting me at ease about my computer. many thanks.
C. Spriggs
Apr 2023
I've been using Rayleigh Computer Shop for quite a time and would thoroughly recommend them. Real customer service, nothing is too much trouble so rare these days. You can leave your computer with them knowing they will sort things out quickly. Totally trustworthy.
S. Murphy
Apr 2023
My Laptop died with years of data lost. RCS was able to remove my data from the dead hard drive and sold me a 2nd hand laptop and loaded all my data. 3 times I returned as I remembered I needed other data and at no cost John recovered the data. Absolute genius but the service was outstanding. A million thankyou.
P. Read
Apr 2023
5 Stars
J. Noakes
Apr 2023
5 Stars
H. Close
Apr 2023
Purchased my PC from RCS and have had it serviced/updated since then.
T. Adger
Apr 2023
In for annual health check and updates, fast response with a 48 hour turnround, no fuss or issues just good service and advice, thank you.
C. Clements
Apr 2023
5 Stars
A. Hill
Apr 2023
Excellent service. I've been using RCS since before they moved to The Chase. They've always maintained my laptops and I recently bought a new one from them. Very pleased and they are always helpful and knowledgeable about what they are doing.
C. Kelleher
Mar 2023
Prompt, kept me in the picture, explained options clearly and got the job done. Prices are fair.
Felicity
Mar 2023
Always great advise and service, used for many years, thanks again.
J. Stewart
Mar 2023
1st class service and help is always on hand.
D. Paul
Mar 2023
5 Stars
P. Wotherspoon
Mar 2023
Good friendly service and advice, resonable prices
A. Govier
Mar 2023
You couldn’t have been more helpful.
Thank you very much.
J. Smoothy
Mar 2023
Always prompt and knowledgeable service.
WF. Mortgages
Mar 2023
Would highly recommend Mark and the team at Rayleigh Computer shop. Mark was able to repair and upgrade my laptop quickly and efficiently without hardly any disruption to my working day at all. He has now also since provided support and upgrades for my family’s PC’s and tech at home. Always on hand to help and very easy to deal with. Wouldn’t go anywhere else.
T. Edney
Mar 2023
I have been dealing with RCS for a number of years now and I have always found them to be as helpful as than can.
M. Cullen
Mar 2023
Had to buy a new laptop.....the only place to go, Rayleigh Computer Shop! Customer service excellent, extremely patient with a' silver surfer' LOL!!! oh! and by the way a very competitive price. Long may you continue to serve Rayleigh.
T. Brett
Mar 2023
Mark was very helpful , and patient with me .He did not treat me like an idiot { which when it comes to computers i am} Mark gave me good advice over choosing a new laptop , and i am more than happy with my new purchase. Would happily recommend Rayleigh Computer Shop to all.
J. Dawson
Mar 2023
My wife and I bought new PC's from Rayleigh computer shop a few months ago, converting to Windows 11 at the same time. John set the OS up to make the transition easier by incorporating some older things that I wanted to keep into the new desktop. I had a problem after a few months which I think was caused by myself using some ancient software that did not intergrate well with Windows 11, I rang John and by the next day I had my PC back again fully sorted out and ready to use. As a bit of a PC geek ( as is my wife ) I was really pleased to get it back so quickly. The long warranty on the machine was a great incentive to buy from Rayleigh Computer Shop and John ran through everything about our upgrade in simple language taking regard of our stated budget, resulting in us getting exactly what we needed and without any "sales pressure" that I have experienced over the years, making the purchase stress free and easy.
A fully stocked shop with everything you might require for your computer needs in one place and a very helpful attitude makes Rayleigh Computer Shop easy to recommend for your next upgrade!!
C. Roberts
Mar 2023
5 Stars
D. Green
Mar 2023
Brilliant service and advice.
Very helpful and good value.
J. Hall
Mar 2023
5 Stars
R. Beard
Mar 2023
My laptop was due for an annual service. I phoned on Monday morning took the laptop in before lunch and collected it the following morning. Excellent service would recommend RCS to anyone. Well done.
R. Harrison
Mar 2023
Very well done, especially as it was done remotely.
G. Faux
Feb 2023
I purchased my current pc from RCS and have it serviced by them yearly. I have always found them very helpful and prompt. Recommended.
J. Thring
Feb 2023
Always very helpful especially as I know nothing about computers. excellent service.
J. Harland
Feb 2023
5 Stars
G. Shuttlewood
Feb 2023
Thanks for your great advice and service. The improved performance from my upgraded desk top is little sort of amazing!
J. Chenery
Feb 2023
Many thanks Mark for your wise advice when upgrading to new laptop. Will definitely be using in the future. Highly recommended.
J. Stewart
Feb 2023
5 Stars
R. Huntley
Feb 2023
5 Stars
K. Howland
Feb 2023
Brilliant service, I don't know what we would do without them.
G. Neale
Feb 2023
Great service as all ways. No B/S people you can trust.
J. Chawner
Feb 2023
Excellent service. Always giving good advice in language that I can understand without swamping me with incomprehensible technical language!
D. Fairbank
Feb 2023
There is no need to go anywhere else. This is your local 'One Stop Shop'. Great customer service and very competitive pricing.
D. White
Feb 2023
Excellent friendly staff and service. Highly recommended.
S. Robertson
Feb 2023
Annual service, well organised arrival and pick up. Sorted out my Norton autorenewing for me.
J. Keeling
Feb 2023
Best computer shop in Essex, nothing is too much trouble.
W. Paternoster
Feb 2023
So pleased we chose Rayleigh Computers as really helpful advice and speedy service. Would absolutely recommend. Thank you.
M. Hughes
Feb 2023
Sorted problem efficiently and quickly at a good price. Would recommend them to friends.
F. Aylard
Feb 2023
Absolutely the best service I've received anywhere, what a pity RCS aren't running the country! Many thanks for your limitless patience with my problems!
M. Leeder
Feb 2023
5 Stars
M. Clarke
Jan 2023
Excellent service and advice as always
J. Clark
Jan 2023
Always very helpful, Why I keep going back
T. White
Jan 2023
Very friendly knowledgeable service.
G. Sutherland
Jan 2023
Bought our last two laptops hear.Great service and advice to a non computor guy like me,Thanks Mark
S.Kear
Jan 2023
very good, have been using for some years now and always been very helpful
C. Dukeson
Jan 2023
Great service every time.
J. Beard
Jan 2023
Excellent and helpful service. Have just purchased a new Nova computer from RCS, which is performing well. I will definitely visit the shop again for my computing needs.
Carolyn
Jan 2023
A great computer shop. Very helpful and professional. Would recommend any day
D. Hopper
Jan 2023
Great service thanks
L. Dowman
Jan 2023
Efficient, professional and value for money
A. Massey
Dec 2022
Very helpful first time for me at the shop
Derek
Dec 2022
Always first class service. Well Son
C. James
Dec 2022
4 Stars
D. Harvey
Nov 2022
As usual very helpful , good and prompt service.
I recommend them.
R. Parry
Nov 2022
Purchased a new Lenovo laptop of which I am very pleased with.John transferred all data from my old laptop installed antivirus software and also set up my external hard drive I can’t recommend them highly enough thank you John and Mark.
A. Rounce
Nov 2022
5 Stars
C. Jones
Nov 2022
What a pleasure to find a shop where nothing is too much trouble. Thoroughly recommend
M. Barnes
Nov 2022
5 Stars
D. Warner
Nov 2022
As usual very helpful , good and prompt service.
I recommend them.
A. Barker
Nov 2022
The guys replaced my laptop screen this week. Extremely quick & amazingly cheap!
Thoroughly recommend them!
S. Wilson
Sep 2022
1st class knowledge and excellent service at fair pricing
S. Wilson
Sep 2022
1st class knowledge and excellent service at fair pricing
M. Timns
Sep 2022
Very quick an efficient service at a reasonable price.
S. Barker
Aug 2022
Best customer service I have experienced mark is a legend
L. Quevauvilliers
Aug 2022
Very reliable and helpful shop would recommend to anyone with any sort of pc/tech troubles.
J. Buchan
May 2022
Thank you Mark for being very helpful
E. Black
May 2022
Very quick and excellent service today. Mark replaced important part in my PC and clean it. Will use this lovely shop again whether need repair or even buy new PC. Thank you.
R. Tver
April 2022
Very good place friendly and experienced staff for all my computer needs
A. Maskell
April 2022
Spoke to mark at the shop and he helped me when in a pickle on a gaming pc upgrade. sorted out in 48 hours very helpful very polite and friendly and knowledgeable would highly recommend this brilliant business. I will be going back to further upgrade in near future
R. Pontin
March 2022
Had my laptop serviced and renewed my security at same time. Brilliant job done and quick too. Well done Mark and John
D. ZeroB
February 2022
Mark has gone out of his way to locate a new laptop key for a model that seems to have no spare keys available. Anyone else would've almost certainly not bothered. Very friendly staff who will try their hardest to solve your problems. Would highly recommend and everyone else seems to agree.
S. Brooks
February 2022
Excellent service from Mark and John. Mark in particular has gone out of his way to sort our computer problem. I cannot recommend RCS highly enough and we will not be going anywhere else from now on.
E. Carfleet
January 2022
Superb service they upgraded my computer and it was ready the next day for collection will use again and recommend them to others.
V. van B
January 2022
They did not have what I needed, but were kind enough to direct me in the right direction.
K. Rosier
December 2021
First class with both friendly and professional service..
No hesitation in recommending Rayleigh Computer Shop.
J. Lawrence
December 2021
Helpful and friendly staff. Clearly explains any problems.
F. Eden
December2021
John and Mark are always helpful with any problems. Would recommend 100%.
K. Huckfield
November 2021
5 Stars
N. Dodds
October 2021
Great guys! Cheers for a quick, affordable and professional laptop repair. Also a really nice shop with lots of stock. Will be back 👍
K. Smith
September 2021
Very kean to please. Nice people
E. Howell
August 2021
Helpful knows his job.
D. Marchant
August 2021
Excellent professional shop, took my daughters pc in a few months ago after it was butchered by a dodgy shop in Rochford and it was restored perfectly and Mark did all he could to save game data, cost was very reasonable, we had an issue again the other day , they checked it out, found no fault, re fitted existing parts to make sure they were secure and handed it back with no charge, you can take your pc here with total confidence, I won’t be going anywhere else but here from now on 🤷♀️
A. Machacek
July 2021
5 Stars
A. Kugler
(Honest Guide)
July 2021
Really nice small Business. Asked for advice regarding performance and types of laptops, which one is the best to get for my use. Got answers I needed and felt really confident what I need to get. I am sure they can make competitive prices to the online retailers too.
A. Goudie
June 2021
Excellent service very helpful👍🏽👍🏽
K C
June 2021
This is my go to for all computing needs. Servicing, fixing and recently for new kit, always feel valued and supported. Love these guys!
C. Fuller
May 2021
Very helpful staff. Went above and beyond to provide help and assistance. Totally recommend this shop.
C. Beale
April 2021
Very happy good service
S. Kirby
April 2021
Always helpful and knowledgeable and seem to have what you need.
R. Axcell
April 2021
Good, helpful, honest service , would definitely recommend.
J. Stannard
April 2021
Brilliant as usual
P. Ford
March 2021
5 Stars
J. Tobin
March 2021
During Lockdown last year, Mark (the owner) chose me a used laptop so I could download all my vinyl and cds to a mp3 format, It has never let me down and he and the team are always available for tech support when needed.
J. Caruana
March 2021
Amazing service, advice and expertise. My PC is like a completely new PC. So impressed and grateful. Can't thank John enough and won't hesitate to use annually for a health check. 👌🏻👍🏻
A. Barker
March 2021
5 Stars
D. Catt
March 2021
Provided a quick and understanding service after concerns that my parents computer had had malicious software uploaded. Offered lots of advise and checked and cleaned the computer. Made a difficult situation better. Thank you.
M. McCarthy
February 2021
Very helpful. I bought printer ink, ordered and paid by phone, then collected from their door. No problems!
C. Cactus
January 2021
Sell lots of good computer parts and software. Good website as well
M. Kyle
January 2021
I have started using Rayleigh computers this year for all of my computer needs. They offer a great service and great advice. I would highly recommend them.
N. Coltman
January 2021
Honestly highly recommend this shop! The kids laptops are not working and we HVe one family one, my husband called and on the same day I have collected a laptop all ready just to switch on a great price and all within hours! So helpful! Pulled up outside and the gentleman placed the computer in my boot and took the money! Absolutely amazing and forever grateful at this time!
D. Rasch
December 2020
Excellent service, know their stuff. Helped me out very swiftly. Thanks!!!
G. Scott
November 2020
Very friendly,helpful and knowledgable staff.
M. Peters
November 2020
Was a all round good experience, fast reliable and very helpful will definitely use again. Good value as well. Thank you x
B. Dee
November 2020
Very helpful. Bought a recon computer from them. Great value and excellent computer.
S. Brown
October 2020
Was so happy with the quality repair and quick turnaround that Rayleigh Computer Shop provided. No hassle at all.
T. O'Shea
October 2020
5 Stars
C. Bates
October 2020
Excellent service.
A. Sugg
October 2020
First class personal service. A must for computer owners.
C. Langdale
October 2020
John is a very helpful man, he knows his stuff and his prices are really reasonable. If you are having problems with your PC then he's the one to visit.
S. Langdale
September 2020
I had a few problems with a couple of laptops and John at the Rayleigh Computer shop has done a great job of fixing both laptops, so I am very satisfied at the service given and not as expensive as I thought, so a BIG THANKS to John and would thoroughly recommend anyone who has a problem with a laptop etc' John is the man to see.
A. Parker
September 2020
5 Stars
D. Parmenter
August 2020
Very helpful staff, great service. Many thanks.
M. Jones
August 2020
Very helpful staff
P. Beale
July 2020
Took my 10 year old PC in for a health check only to find, as expected, it was on its last legs. Bought a new PC and RCS transferred over all my data and set up all the services I'd asked for. Brilliant service. My new PC takes about 20 seconds to load up compared to my old one that took about 15 minutes. Really helpful when I phoned on a few occasions with what were probably stupid questions. Would recommend to everybody.
S. Taylor
July 2020
Brilliant shop. Wouldn't go anywhere else
J. B-1060
July 2020
I had a very annoying problem with my computer, and tried everything to resolve it. I called friends, searched YouTube and the Internet for days without any success. I then sent a message to Rayleigh Computer Shop, detailing my problem, and within hours received a reply recommending how to solve my problem. Literally within minutes of receiving the recommendation my problem was solved!!
M. Colley
July 2020
Excellent service - I needed a new laptop charger. Was a fraction of the price that Currys were charging. Went straight in and paid. Would definitely recommend!!
T. Potter
June 2020
highly recommended. Honest, professional and trustworthy . I wouldn't go anywhere else. A real asset to Rayleigh. Thanks guys
S. Hawkins
June 2020
My laptop recently fell foul to a spillage and did not really work as a consequence! I contacted RCS and they invited me to bring in my laptop and they would see what they could do! I am now the owner of a new laptop and they have transferred software from my old one in addition to other supportive suggestions! There was absolutely no pressure to get a new laptop but my old one was a good few years old and ready to be replaced! The support and service received was outstanding. In addition the shop is transformed for social distancing with various things in place to protect staff and customers! Details are on the website!! Thank you for your support and exceptional customer service! Highly recommended!!
S. Brett
June 2020
great service in challenging times. would highly recommend
J. Sawford
May 2020
speedy, efficient, friendly service - with social distancing! dropped my laptop off at 11am picked it up at 2.30pm all fixed. Thank you so much!
K. Thraves
March 2020
Absolutely recommend computer shop at the chase, I was so worried about kids school work sufferingPhoned them at they have a non contact way of picking up, I got a re conditioned oneSchool work now done ✅ Excellent service and competitive
T. Mul
March 2020
Great guys able to help with my computer issues. Offeribg soubd and flexible options. Thanks for the years of support.
K
March 2020
Didn't think it was possible to put windows 10 on my laptop, but they did and it is well set up already to go.
moleylynam
February 2020
Love the company security are brilliant toni and Jodie polite in the office
V. Houghton
February 2020
Fixed and upgraded my laptop quickly and at a reasonable price. Will definitely use again.
M. Davies
October 2019
Fantastic service.. I can not stress enough how helpful the gentleman are in this shop. If u are looking for new, repairs or want advice I would well recommend this shop.
L. Lai
February 2020
Lovely shop. Friendly staff who go out of their way to help you. Would Definitely go back there
C. Sheldrake
January 2020
Would definately recommend RCS. Took my broken laptop in. It couldn't be repaired. They didn't try and sell me an expensive new one, just recommended a reconditioned one similar to my old one (I am senior and nor very techy). Transfered all my data from old to new, all in 24hours.£250. It was all ready and set up to go. Brilliant. Thank you.
R. Butler
January 2020
What's not.to like!
C. James
December 2019
Great little shop to get computer parts on the day! Been here to get a few power supplies for office computers after they started to bite the dust!
K. Lockhart
November 2019
Fantastic service with clear explanations. Mark was extremely responsive Fantastic local business
S. Mccollum
October 2019
Exilent very helpful never will I go anywhere else for my computer problems !!!
G. Findlay
October 2019
Efficient and helpful
E.Hall
September 2019
Brilliant service, my laptop was cleaned and tidied up and new virus protection added. Quick turnaround, very reasonable and PC is now working much better.
J. Leport
September 2019
Great little shop to get computer parts on the day! Been here to get a few power supplies for office computers after they started to bite the dust!
CoxxSParrer September 2019
Good service and fair prices.
A. Raby
September 2019
Excellent as always.
L. Trayling
August 2019
Excellent service and price.
A. Pullen
May 2018
Congratulations on your 20th year. Mark and John you are always so helpful when I have a problem.
Thank you both.
S. delta
July 2019
Very helpful. Fast friendly service and reasonable rates.
J. Stewart
May 2019
Excellent speedy service and more importantly excellent advice . Highly recommended if you need anything computer wise ...
P. Jessemey
April 2019
4 Stars
N. Spence
February 2019
Great staff. Always helpful. Used them for years.
Just bought a laptop, great friendly service always helpful.
A. Shelley
September 2018
I took my I7 Acer tower PC to them as it kept crashing while updating to the latest version of Window 10.
They repaired the PC. It's now so much quicker. Excellent service at a great price. I'll definitely be visiting again.
D. Quinn
May 2018
Rayleigh computer shop have been looking after my laptop for a long while now and today without notice they took it in this morning and by 4.30 all done. Excellent service as always! and fantastic value for money. Can’t recommend them enough.
J. Green
July 2019
Very courteous and helpful. Thank you.
I. Ward
Jun 2018
Good service, people who really know what they are doing.
N. New
Sep 2016
Massive thanks to you guys for donating all the computer games to Rascals!
T. Shannon
Dec 2016
Very impressed by knowledgeable staff at Rayleigh Computer Shop. I struggled with allegedly non compatible Windows 10 operating system according to both Dell & Microsoft, but Rayleigh Computer Shop ironed out all the conflicts & tuned it and I was up and running in no time. I couldn’t really believe it so have trialed this for a fortnight, and not a single crash, whereas I was crashing or freezing several times every day. Just as important, I didn’t even lose my stored data or settings. Highly recommended professionals.
C. Chenery
Sep 2016
After destroying the hard drive in my laptop by being an idiot and dropping it, I called Rayleigh computer shop and they were more then happy to help. The service was awesome, they managed to get all my data back (which has basically saved my life as I never backed anything up), replaced the hard drive, gave great advise and also went out their way to make sure that everything was up and running like before within 24 hours. I recommend them highly and you should definitely give them a call if you ever need repairs! .Thanks guys.
S. Findlay
September 2018
Six weeks on and so far so good.I restored my data and photos from my flash drive without difficulty likewise my printer and Norton were installed from links to their websites. I knew it was time to call in the experts when Microsoft gave me links to download Windows on a friend’s computer and use the flash drive to re-install on mine. My desktop is so much faster. I thank you for your prompt, efficient and reasonably priced service.
J. Brindle
August 2016
Just to say that I would whole heartedly reccommend you - and will do, when my friends and family have any teckky problems! Lovely service with a smile and good advice. Well done lads!
D. Harris
Jun 2017
I've visted this shop on two occasions now. Both times the staff and service has been excellent. Last year they managed to salvage my laptop from a randsomeware that uninstalled windows OS and locked all my files. Over this weekend I took my laptop to get seen to about the screen not turning on when booted. They identified the potential issue free of charge and redirected me to another store that would be able to help. It's fantastic knowing you are in safe hands with this store.
DerekG-7
Jul 2016
Always helpful when I run into problems, nothing is too much trouble from changing an ink cartridge to printing off some photos for me. As I am not able to get out Mark always makes the effort to ensure I'm on the right track especially when I rely on the computer for my weekly shopping.
R. Armitage
March 2016
Thanks for your usual fast service this week RCS - excellent as always.
C. Goff,
Jul 2015
Once again, many thanks for fixing our computer, it works really well now! Many thanks.
J. Briggs
March 2015
Thought worth dropping a quick thanks to the lovely customer service the other day. Always nice to have a quick chat while picking up parts. Now running nice a cool.
M. Davis
Feb 2015
Thank you Rayleigh Computer Shop. My computer is now running smoothly after barely being able to start up - you offer great value for money, true expertise and knowledge in your field and a brilliant customer service.
A. Page
April 2014
Mark has been great help more than once!
C. McQueen
April 2014
Just want to say to John at the Rayleigh Computer shop - Thank you for the excellent service we received today - I wish we had come to you first before we went to a certain retail place who quoted ridiculous prices to fit a graphics card and ill advise from the sales men giving us the worst customer service. I cannot sing your praises enough and will recommend you to everyone.
E. Webster
March 2014
I can't thank Rayleigh computer shop enough for my Laptop! great friendly service, they actually phoned me to let me know when one that suited my needs came into the shop! I have been very happy ever since December! Not only is it up-to-date and fast, I have the peace of mind that anything I need, or have problems with, from now on, the Rayleigh computer shop team is on the end of the phone, ready and willing to help. Needless to say (touch wood) I've not had any problems since.
C. Kirk
August 2013
Thanks for sorting out my P.C. again. working now.
M. Mcqueen,
Apr 2013
Needed my machine fixed fast for my business, even though they we busy they were very helpful and got it done for me in the same day.
N. Page,
05 Mar 2013
Thank you very much for my Website, I am so pleased with it. I will be recommending you. Thanks.
C. Kirk,
25 Feb 2013
Thanks for fixing my computer, running perfect now. Love the quick service. The speakers I bought I managed to install!
R. Everitt,
Jan 2013
Really friendly and know there stuff, great local resource.
A. De Can,
02 Oct 2012
Thanks for the memory upgrade on the laptop. Running smooth now. Thanks.
S. Brett
July 2012
Thankyou for all your help last week. Computer runs like a dream now.
S. Brooks,
19 May 2012
I would recommend Rayleigh Computer Shop to anyone.
S. Blows,
04 May 2012
I am absolutely thrilled with my Website thank you so much for all your help and advice.
D. Reader,
02 Dec 2011
Absolutely brilliant website designers, very helpful and end product is exactly what you wanted and more. Very much recommended.
Chemdry Blossom,
30 Oct 2011
The staff at Rayleigh Computer Shop are amazingly helpful. They have come out to my business on a couple of occasions, providing 'same day' IT support - can't ask for more than that. Their turnaround is quick, thus causing minimal disruption. I wouldn't consider using anyone else.
Ironsides,
02 Sep 2011
I used them again today to sort out a problem. They did it while I waited at no cost! Great service again.
Ironsides,
22 Mar 2010
I have just bought a new PC from this shop. They were very helpful, even telling me that I did not need to buy an item I had said I was interested in. Gave good free advice and friendly service. It is good to be able to have face to face advice no Indian call centers. Would recommend anybody who is about to buy or repair a Computer in this area to give them a look in.
S. Taylor,
08 Aug 2010
Love this Shop!
W. Norton,
30 Jun 2010
I picked and used this company as recommended by WHICH Local. Because didn't want to pick a company at random. I had this laptop computer for 5 years so its life was coming to an end and was not functioning correctly. But they very helpful, sorted the problems out at a very modest price. So much so that I returned at a later date and purchased a new laptop. I will use them again for all my computer needs.
B.Garton,
09 June 2010
Just a line to say that I am delighted with my new desktop PC. Many thanks for your expert advise, compiling the hardware and software and setting-in up. Thanks again and I will maintain contact for necessary maintenance and specification updates.
Gmyra,
12 Jan 2010
Have used this shop many times and staff are always courteous and helpful. They have many good offers in the way of computer supplies and equipment. Their home visit services is first class and their repairs are prompt and successful. They also have a gaming centre. An all round excellent shop.
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